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日本からご利用のお客様へ
Koyo Bearのオンラインショップは現在、管理上の理由によりヨーロッパに拠点を置くパートナーであるIntrinsic Brands UG（haftungsbeschränkt）により運営されています。ご注文は日本国内の住所への配送が可能ですが、手続きはEUのオンラインショップを通じて行われるため、以下のプライバシーポリシーが適用されます。詳しくは、mail@koyobear.comまでお問い合わせください。ご不便をおかけいたしますが、ご理解のほど宜しくお願い申し上げます。
Data Protection and Privacy Policy
This information is for the attention of all visitors to our website, customers and partners and is of importance when we receive data relating to you. Whether or not you are a customer, and whether or not any agreement even exists between us, is irrelevant in this case. By providing you with this information, we aim to make the manner in which we handle your data transparent for you.
1. Data controller
The controller within the legal sense for all data-related issues is the company named in the “Legal notice” section of our website. You can contact one of the company representatives named there contact us by e-mail: dataprotection@koyobear.com.
2. Procedure and purpose of storage
Your computer sends us your IP address when you use our websites and, depending on the type of use and your computer’s settings, we may store small text files (“cookies”) on your hard drive. We create these files to improve the function of our website for you. It is a sort of short-term memory on your browser.
We also create text files on our system that may contain the following information about you: The type and version of your browser, the operating system used, the URL of the website from which you came to ours, the name of your computer and the time (“log files”). The log files cannot be directly linked to specific individuals. We do not combine this data with cookies or IP addresses. However, we reserve the right to evaluate this data retroactively in individual cases where we have specific indications that such data is being used unlawfully. The log files help us to understand on what types of computer our websites have to function properly and at what times our websites are visited more (or less) frequently. With the information provided by these files, we can adjust our website structure, servers and database systems accordingly.
If you set up a user account with us or enter into a contract with us as a customer (e.g. goods order, newsletter subscription), we create a customer account in our system. This includes the master data provided by you, your order details and, where necessary, your accounting details (“customer data”). We store and process this data, because we would otherwise not be able to perform the contract with you.
If you send us a job application, we will use all of the information provided on it to process your application. If your application is rejected, your data will be deleted six months after notification of this rejection, unless you have given us prior permission to contact you again. If you are employed by our company, your application documents, master data, accounting data and insurance data will be stored for the purpose of performing the employment relationship and forwarded to the partner companies listed below to the extent that such is necessary to safeguard the legitimate interests of the employer.
3. Forwarding the data to third parties
We do not process all of your data by ourselves, but use the programs and services of other companies (“tools”). We will change the tools we use from time to time, where it makes sense to do so for legal, technical or economic reasons.
We currently use the following tools for the management and provision of data (particularly customer data, IP addresses, cookies and log files):
GOOGLE ANALYTICS (RECORDS NUMBER OF VISITORS TO THE WEBSITE) see privacy policy here
AMAZON WEB SERVICES (WEBSITE OPERATION, SERVER LOCATION) see privacy policy here
KLAVIYO (CONTACT DATA, EMAILS TO LARGE GROUPS) see privacy policy here
STRIPE (PAYMENT PROCESSING) see privacy policy here
CLICKY (RECORDS NUMBER OF VISITORS TO THE WEBSITE) see privacy policy here
COOKISCRIPT (SHOWS COOKIE SETTINGS) see privacy policy here
If you do not consent to the use of these tools, we may no longer be able to perform contracts concluded between us, or may have to switch to solutions that are less convenient for you. We will only forward your data to providers or storage locations in countries outside the European Union to the extent that such is necessary to process orders and perform contracts.
Order processing
We have concluded a contract on order processing (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
4. Deletion periods
We will retain your data until such time as the order has been completed or the statutory retention periods have expired. These are defined, in particular, in Section 27 HGB (German Commercial Code), where the retention periods for business documents are regulated. If no mandatory legal retention requirement applies and no other agreement has been made, we delete data three years after the end of the year in which it was collected.
5. Information
You have the statutory right to request information on the data stored by us at any time. In spite of our endeavors to ensure that data is correct and up-to-date, should we have stored incorrect data relating to you, we will correct said data as quickly as possible at your request. Where you have given your consent to data processing, you may withdraw it at any time with effect for the future.
6. Supervisory authority
If you feel that we have failed to meet our obligation to inform, you have the right to lodge a complaint with a supervisory authority (e.g. the Data Protection Officer of a German Federal State).
7 .Cookies
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.